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Delivery Information

Delivery Prices
Please refer to the following table for current delivery prices:

Weight 0-
20kg
21-
30kg
31-
40kg
41-
50kg
51-
70kg
71-
90kg
91-
110kg
111-
130kg
131-
999kg
Price £7.95 £12.95 £39.95 £49.95 £59.95 £69.95 £79.95 £89.95 £99.95

All our products including delivery fees are subject to VAT at 20% with the exception of roasted coffee beans which are zero rated. If you wish you can choose to collect your order and save yourself the cost of delivery - there is a provision for this during the ordering process. If you choose to have your item(s) delivered the rates shown in the above table will be automatically added to your order based on the total weight of your ordered items.

Example - If you ordered 4 cases of coffee @ 5kg a pack gives you a total weight of 20kg which will cost £7.95 for delivery.

Customer Support

Our customer support telephone number is 01934 853800 (standard call rate). Our staff are available from 9am -5pm GMT Monday - Friday. Answer phone service available at all other times. 

General Information

We require a full delivery address including postcode and a contact telephone number to ensure that your order can be delivered. No responsibility can be accepted for late or non deliveries where an incorrect address is given.  ‘Goods’ ordered which are in stock will be dispatched as soon as possible.  Delivery of ‘Goods’ is contracted out to a Third-Party and no responsibility can be accepted for delays which occur whilst the ‘Goods’ are in the hands of the Third-Party.  Damaged or missing items should be marked on the consignment sheet when the ‘Goods’ are signed for.  Checks should be made to ensure that the number of boxes received corresponds with the number listed on the manifest before signing for the ‘Goods’.  When delivery days are quoted these are not guaranteed.  No responsibility can be accepted for ‘Goods’ which arrive late. 

 

Once 'Goods' are signed for as received and in good condition, we are unable to be responsible for any loss or damage, therefore we recommend that 'Goods' are thoroughly checked before signing, if this is not possible, please mark the sheet 'unchecked'. 

 

Additional charges apply for delivery to Isle of Wight, Channel Islands, Isle of Man, Scottish Isles, Ireland or Scottish Borders.

 
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